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Discussion Forum: Client Satisfaction Survey

What kinds of surveys are being sent to teaching hospital clients?

  • Do you send a survey? If not, Why?
  • What is the timing on that survey?
  • What is your open/response rate?
  • What do you do with the results (positive and negative)?
  • Would you be willing to share your survey on the AVAP resource center or with members seeking examples?

Please add your comments and input in the comment section below as a resource for other programs. If you are interested in providing examples, email those to [email protected]

1 Comment

  1. Tammy Barr says:

    Oregon State University does not currently do a survey but we are very interested in doing so. In the past we’ve struggled mostly with logistics….do you evaluate each member of the medical team, should the survey be linked to their case record, how long should the survey be, how do you make faculty and staff accountable for results, etc.

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